Scanner

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Scanner

Postby dennis » Wed Mar 22, 2017 9:07 am UTC+00:00

The earlier post re an Epson scanner producing odd results strikes a chord. I have an elderly Epson 4990 scanner which works perfectly with my equally elderly iMac, but produces only very dark, useless scans with my current MacBook. I am pretty sure this is down to Epson not having software which works with the Apple current OSX 'Sierra'. I'll investigate Vuescan, unless any one has a better idea? Thanks. Dennis.
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Re: Scanner

Postby Chris Wilding » Mon May 08, 2017 4:36 pm UTC+00:00

Hi Dennis

I have just seen you post about the scanner. My issue seemed to be happening with Vuescan as well unfortunately so I think it must be the hardware in my case? I am concerned to hear you don't think Epson Scan works with the new OSX 'Sierra,'!? We run number of of v750's and v850's currently using 'El Capitan' at work. I hope they keep working once we upgrade to, 'Sierra'!!?

Let me know how your getting on with it

All the best

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Re: Scanner

Postby dennis » Sun Sep 10, 2017 10:58 am UTC+00:00

Chris,
Just seen your post. My version of Epson Scan is incompatible with Sierra, too old, & Epson suggest using Mac's Image Capture, but this does not work either since I believe it is incompatible with the 4990 scanner! So it appears that I am stuck with keeping a 17" iMac just to use the scanner. The scans are fine, but I then have to transfer to MacBook via Bluetooth which is time consuming to say the least when big scans are involved. Best wishes, Dennis.
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Re: Scanner

Postby Joanna Carter » Tue Sep 12, 2017 4:47 pm UTC+00:00

You should find the driver for macOS Sierra for the Epson 4990 at http://esupport.epson-europe.com/FileDe ... &id=326073
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Re: Scanner

Postby dennis » Thu Sep 21, 2017 8:43 am UTC+00:00

Thank you Joanna, but I cannot translate French to English. Did you get it in English? Dennis.
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Re: Scanner

Postby Joanna Carter » Fri Sep 22, 2017 5:23 pm UTC+00:00

Sorry, I didn't notice the page was in French. In fact, the driver is multi-lingual but here's the UK page for the same file

http://esupport.epson-europe.com/FileDe ... &id=326073

Just got back home from a week based in Landrake; wow the traffic over there is crazy compared with here in Brittany !
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Re: Scanner

Postby dennis » Sun Sep 24, 2017 8:47 am UTC+00:00

Thanks, but I have just found the same address. The only problem is - it has so far refused to complete the download. I wonder why???
I'll try again after switching everything off & giving it a rest . . .Dennis.
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Re: Scanner

Postby ian-barber » Tue Sep 26, 2017 9:33 am UTC+00:00

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Re: Scanner

Postby Joanna Carter » Tue Sep 26, 2017 11:25 am UTC+00:00

Actually Ian that link is for the V750

Here's the one from the same site for the 4990

https://epson.com/Support/Scanners/Perf ... B11B175012
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Re: Scanner

Postby dennis » Wed Sep 27, 2017 10:11 am UTC+00:00

Joanna,
Thank you for your last post to Ian.
After a lot of messing about I have at last managed to download the Epson scanner app which allows me to scan from the 4990 scanner to my MacBook! Epson HELP appear to not know this. Dennis.
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